Where will Atlas Weekend 2022 take place?
VDNG, Kyiv, Ukraine. Exact address: 1 Akademika Hlushkova Avenue. GOOGLE MAPS
I bought a ticket before the news about the 5-days festival, what will happen to the tickets?
A one-day ticket for Wednesday can be exchanged for any other day of the festival at no additional cost. To do this, send an email to firstname.lastname@example.org The three-days pass, which includes Wednesday, can be exchanged for a three-days pass for Thursday-Saturday or Friday-Sunday. To do this, send an email to email@example.com For those who have purchased a full festival pass (from April 19 to December 9, 2021), we offer a discount promo code for 500 UAH or 1000 UAH for VIP passes. The discount can be used for buying another ticket to the Atlas Weekend 2022 or purchasing merch. To get a discount, fill out the form on the "Loyalty program" page. If none of these options suit you, you can issue a refund for the ticket between 9-31 December, 2021.
How can I get a discount promo code?
For those who have purchased a full festival pass (from April 19th to December 9th, 2021), we offer a discount promo code for 500 UAH or 1000 UAH for VIP passes. The discount can be used for buying another ticket to the Atlas Weekend 2022 or purchasing merch. To get a discount, go to the "Loyalty program" page and fill the form.
Can I return a ticket if I have already used a promo code?
No. If you applied for a discount promo code or used it after December 9, the ticket would be non-refundable.
In which cases tickets can be non-refundable?
You may be denied a refund in the following cases: - The ticket does not fall under the category of return tickets (one-day ticket for Wednesday, three-days ticket that includes Wednesday, full pass); - If you activate a discount promo code after December 9, the ticket automatically becomes non-refundable; - You missed the deadline for filling out the refund form (from December 9 to December 31, 2021); - You filled out an application for a refund incorrectly.
If the ticket contains the customer's personal information, but it was bought as a gift, can I return the ticket using my data?
Only the person whose data was indicated when purchasing a ticket can issue a refund.
How can I pay at the festival?
Only non-cash payment (via any bank cards). There will be points of cards replenishment at the festival.
Is it possible to bring a photo/video equipment?
Taking cameras with removable lenses is strictly prohibited without an accreditation. GoPro, other action cameras and small snapshot cameras can be taken but you can’t take photos of artists with a flash.Quadcopters and other flying devices are also forbidden.
Can I bring water and food to the festival?
No, only to the territory of the camping (entrance from metro station ‘Teremky’ side). GOOGLE MAPS
Where is Atlas club ticket office located and when does it work?
Kyiv, 37-41 Sichovykh Striltsiv Street. Daily from 12:00 till 21:00. GOOGLE MAPS
Is it possible visit the festival via my ticket and on the next day give a ticket to my friend?
No. Your ticket will be exchanged onto the wristband at the first time entrance and can not be activated after that. It is prohibited to remove/damage and transfer the wristband to others.
How many times can I enter the festival? And what if I have a one-day pass?
Ticket will be changed on bracelet at the festival entrance and you can enter/leave festival territory 3 times a day via it.
Can I take part in the food court zone?
Yes! Application form will be opened closer to the dates of the festival.
Is the tent included in the camping ticket price?
A ticket to the campsite is valid only for one person. All necessary equipment should be taken with you or you can book a rental of everything needed. More information about the campsite: HERE
I am a media representative/blogger/photographer/opinion leader, etc., can I get an accreditation?
Media & photographers accreditation will be opened closer to the dates of the festival.
Opinion leaders form is available HERE
Are there any exemption categories?
Yes! You can read them in the Festival rules (Article 10)
What are the benefits of the VIP-standing ticket?
- Separate VIP-entrance. You are not waiting in the general queue to get the festival bracelet but enter the festival via Fast-line;
- Parking spot on a separate guarded parking;
- Access to the roofed VIP viewing platform with unobstructed views of the Main Stage. It is on an elevation, so the crowd, hands and phones will not bother you at all. The zone is protected from direct sunlight and rain;
- Additional sound equipment. You will be able to listen to Main Stage performances with clear sound just as if you were standing in the front row under the stage;
- VIP-bar with extended bar card and food court right near the VIP-zone. You can order food and drinks without standing in queues. Variety of food and drinks is not inferior to main festival food courts;
- Separate restrooms. VIP-standing zone visitors can use separate WCs without queues which undergo sanitary treatment regularly.
I bought a ticket to the 2020 festival, what should I do?
Tickets that were purchased for this year’s festival are valid for Atlas Weekend 2022. You will be able to exchange this ticket for a bracelet at the entrance and it will give you access to the territory of the festival in 2022.
Your one-day ticket is valid for the same day of the week in year 2022. It means, Wednesday July 8, 2020 = Wednesday July 6, 2022.
Can I upgrade my one-day ticket / three-day ticket to an all day-ticket?
Yes, but when exchanging tickets you will need to pay the difference in ticket prices.
What if I have one-day pass? Will the date be kept?
If the performance stayed on the same day of the week, you do not need to change your ticket. For example, Twenty One Pilots was scheduled to perform in 2021 on Friday, July 9, in 2022 the band will also perform on Friday, but July 8. In that case, there is no need to change the ticket. If, however, the day of the week of the artist's performance changes, you will need to fill out a ticket exchange form on our website.